Information We Collect

We may collect information that you voluntarily provide when requesting a quote, making a reservation, contacting our team, subscribing to communications, or completing forms on our website.

• Name
• Email Address
• Phone Number
• Event Details
• Billing Information
• Delivery Address
• Information submitted through forms or customer communications

How We Use Information

Information collected may be used to:

• Respond to inquiries and quote requests
• Schedule and manage reservations
• Provide customer service and event support
• Process payments and transactions
• Improve our website and services
• Communicate important updates regarding your reservation
• Share promotions or special offers when appropriate

Website Analytics & Cookies

Our website may use cookies and analytics tools to help us understand how visitors use our website and improve the overall user experience.

These tools may collect anonymous information such as pages visited, time spent on the website, browser type, device information, and general geographic location. This information helps us improve website performance and better serve our customers.

Third-Party Services

We may utilize trusted third-party service providers to assist with reservations, payment processing, analytics, communications, marketing, and website functionality.

These providers only receive information necessary to perform services on our behalf and are expected to maintain appropriate security and privacy practices.

Information Security

Express Events takes reasonable measures to protect customer information from unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable methods to protect information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

California Privacy Rights

California residents may have certain rights regarding personal information under applicable California privacy laws. Depending on the nature of the information collected, individuals may request access to information we maintain about them, request corrections, or request deletion where permitted by law.

Requests may be submitted using the contact information provided below.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.