Your Privacy Matters

Privacy Policy

Express Events respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect, how that information may be used, and the steps we take to help protect it.

Effective September 2026

Information We Collect

We may collect information that you voluntarily provide when requesting a quote, building an event package, making a reservation, contacting our team, completing a form, or otherwise communicating with Express Events.

  • Name
  • Email address
  • Phone number
  • Event date, location, attendance, and other event details
  • Billing and payment-related information
  • Delivery or event-site address
  • Company, school, organization, or venue information
  • Information submitted through forms, messages, or customer communications

How We Use Information

Information we collect may be used to provide and improve our event services, communicate with customers, and manage event planning and reservations.

  • Respond to inquiries and quote requests
  • Prepare proposals and event packages
  • Schedule and manage reservations
  • Coordinate delivery, setup, staffing, and event logistics
  • Provide customer service and event support
  • Process payments and transactions
  • Communicate updates related to your event or reservation
  • Improve our website, services, and customer experience
  • Send promotional communications or special offers when appropriate

Website Analytics & Cookies

Our website may use cookies, analytics technologies, and similar tools to understand how visitors interact with the site and to improve website performance and usability.

These technologies may collect information such as pages visited, time spent on the website, referring pages, browser type, device information, IP address, and general geographic information.

Third-Party Services

Express Events may use third-party service providers to support website functionality, reservations, customer communications, payment processing, analytics, marketing, and other business operations.

These providers may receive information necessary to perform services on our behalf and are subject to their own privacy and security practices.

Payment Information

Payment transactions may be processed through third-party payment providers. Express Events may receive information related to a transaction, but payment-card information may be collected and processed directly by the applicable payment provider.

Email & Text Communications

If you provide your email address or phone number, we may use that information to communicate with you about inquiries, proposals, reservations, event logistics, service updates, or other relevant customer communications.

Where permitted, we may also send occasional promotional communications. You may opt out of promotional messages using the unsubscribe or opt-out instructions provided with those communications.

Information Security

Express Events takes reasonable administrative, technical, and organizational measures intended to help protect personal information from unauthorized access, misuse, disclosure, loss, or alteration.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

California Privacy Rights

California residents may have certain rights regarding personal information under applicable California privacy laws. Depending on the law and circumstances, these rights may include requesting access to personal information, requesting correction of inaccurate information, or requesting deletion of certain information.

Requests may be submitted using the contact information below. Certain information may need to be retained when permitted or required by law, including information related to transactions, contracts, legal obligations, fraud prevention, or business records.

Children's Privacy

Our website and online services are intended for adults who are planning or coordinating events. We do not knowingly seek to collect personal information directly from children through the website.

External Websites

Our website may contain links to other websites or services, including event-planning tools, affiliated brands, payment providers, and third-party platforms. Express Events is not responsible for the privacy practices of websites operated by other organizations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. When changes are made, the updated policy will be posted on this page with a revised effective date.

Privacy Questions?

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

Express Events
43153 Business Park Drive
Temecula, CA 92590

Phone: (951) 461-9200

Email: [email protected]

Trusted for fun for more than 30 years.

For more than 30 years, Express Events has been helping companies, cities, schools, HOAs, organizations, and private clients create memorable events throughout Southern California. From San Diego and Orange County to Los Angeles, the Inland Empire, Temecula, Murrieta, Riverside, and beyond, we provide event rentals, entertainment, attractions, and interactive experiences backed by professional planning and reliable execution.

Our extensive collection includes carnival rides, interactive attractions, casino entertainment, outdoor movie nights, live entertainment, DJs and game masters, characters and specialty performers, social event activities, craft stations, food and treat experiences, games, photo experiences, and unique entertainment concepts for events of all sizes. We also offer distinctive experiences including Ferris wheels, trackless trains, laser tag, mobile escape rooms, snow play, interactive discovery experiences, and more.

From the initial planning stages through event day, our team focuses on the details that make an event come together. We coordinate equipment, entertainment, staffing, delivery, setup, and logistics while working closely with our clients to create an experience that fits their venue, audience, and vision. Our equipment is professionally maintained, inspected, cleaned, and prepared for each event, with an experienced team supporting every step of the process.

Whether you’re planning a corporate event, community festival, HOA gathering, school event, holiday celebration, private event, or large-scale special event, Express Events brings together the rentals, entertainment, experiences, and professional support needed to bring your event to life.

Copyright 2026. Express Events 43153 Business Park Drive, Temecula California. All Rights Reserved.